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Online Pet Portal

Vello logo

Important! Only existing clients can sign up for Vello. If you are not currently registered with our practice, you cannot sign up for an account.

Stay Connected With Us Through Vello

Our practice uses Vello so you can quickly manage your pet’s care from your phone or computer anytime. With Vello, you can view upcoming visits, check past appointments, and send us secure messages in one place.


What You Can Do in Vello

  • View your pet’s visit history and upcoming appointments.

  • Request or confirm appointments without calling the office.

  • Receive text and email reminders so you never miss important care.

  • Send and receive two‑way text messages with our team when you have questions.

  • Access your pet’s information through the client portal at your convenience, day or night.


How to Get Started

  • Scan the QR code on this page to open our Vello client portal, or click the signup/login button below.

  • Enter the email address or mobile number you use with our practice and follow the prompts to verify your account.

  • Once you’re signed in, you can start viewing records, managing appointments, and messaging our team right away.


Need Help?

If you have any trouble signing up or logging in, contact our team and we’ll be happy to help you connect your Vello account to your record here at the practice

A link to sign up (existing clients only) or login is here.  https://auth-login.idexx.com/u/login/identifier

Or use the QR Code below.

Vello QR Code